Twenty years, two exits, one platform.
Most experience platforms are a first product from a young company. Geckolyst is what two decades of building customer software, including inside a bank, turned into.
How client challenges built our enterprise infrastructure.
Foundation
Technopark, TrivandrumA student startup building customer software.
Telecom VAS
Value-added servicesMessaging and engagement at operator scale.
Digital banking
Federal Bank mPassbookBuilt and ran the bank’s customer app.
Chillr
Most Innovative Start-upPeer-to-peer payments. Acquired by Truecaller.
Labs
NPS, text and sentimentThe analytics work that became Geckolyst.
Jet Set Pay
PaymentsAcquired by BillDesk.
Geckolyst
13 modules, one identityExperience intelligence infrastructure.
Four things we do not trade away.
Customer obsession
Every decision starts with the customer, including the ones that cost us a quarter.
Unified by design
Fragmented tools make fragmented experiences. We refuse to add another silo.
Ship with quality
Banks run on this. Move fast, stay reliable, and never guess in production.
Think global
Eight billion signals a year is the floor, not the ceiling.
The people accountable for it.
Abe Sam Thomas · CEO
17 years of experience in Telco-Banking CX
Abhilash Balakrishnan · COO
17 years of experience in Telco-Banking CX
Neeraj P N · CTO
15 years of experience in IT-Development
Arunraj MR · Chief Architect
15 years of experience in IT-Development
Sumith S · Product Head
15 years of experience in IT-Development
Mohit · Growth
Over 16 years in Growth & GTM. Helps brands earn loyalty, not just closed tickets.
Kochi, Kerala, India
8th Floor, Bhageeratha Square, Banerjee Road, Kochi 682018.
We hire for the long build
Engineering, deployment and customer success, in Kochi and remote across India. Roles are posted as they open.
careers@geckolyst.com